Health Information Technology Courses

Health IT Practice Workflow and Information Management Redesign Specialist

This program is designed for IT professionals with some background in business process analysis or workflow. Clinical health professionals with a background in clinical workflows in health care settings are also eligible. The program will provide the practical knowledge and skills necessary to analyze the workflow processes, integrate information technology into the workflow of the health care organization, and design processes and information flows that will result in meaningful use of EHRs.

Successful completers of the program will have the skills needed to conduct user requirements analysis, integrate information technology functions into workflow, document health information exchange needs, design processes and information flows that accommodate quality improvement, work with provider personnel to implement revised workflows, and evaluate process workflows to validate or improve the sytems of any health care practice. Completers of this training will also have skills required to develop a consulting practice in the field.

Entrance Criteria: An Associate degree or higher in a health care discipline, or a degree and/or work experience in IT and work flow analysis. Applications will be reviewed on a case-by-case basis. Familiarity with Microsoft Office is required.

Health IT Clinician/Practitioner Consultant

This program is designed for health professionals with clinical or health care services experience in a hospital, ambulatory care center, or private practice office/group (e.g., MD, RN, EMTP). The program will provide the practical knowledge and skills necessary to suggest solutions for Health IT implementation problems in clinical and public health settings.

The Clinician/Practitioner Consultant will also address workflow and data collection issues from a clinical perspective, develop quality measurement criteria, suggest improvements to an existing EHR and assist in the selection of vendors and software for those health care providers that are selecting an EHR for the first time. The Clincian/Practitioner serves as an advocate for users' needs, and acts as a liason between users, IT staff, and vendors. Satisfactory completors of this training will also have the skills required to develop a consulting practice in the development of meaningful use EHRs.

Entrance Criteria: An RN degree, MD, Master’s in Public Health, EMTP, or an Associate degree in a health care discipline with at least two years of work experience in a clinical health care setting. LPNs and PCAs may apply. Applications will be reviewed on a case-by-case basis. Evaluation will include level of clinical work experience. Familiarity with Microsoft Office and basic computer skills are required.

Health IT Implementation Support Specialist

This program is designed for IT professionals or health IT professionals. The program will provide the practical knowledge needed to be part of the team that will plan and implement EHRs for health care providers. The program is designed to provide the skills necessary to install hardware and configure software, incorporate usability principles into software configurations, perform testing of software and hardware against performance specifications, and work with vendors to rectify any technical problems that occur during the deployment process.

Successful completers will have the skills needed to identify and develop data back-up plans and recovery solutions, ensure that privacy and security functions are appropriately configured in hardware and software, document any IT issues, evaluate effectiveness of problem resolution procedures, and assist end-users in setting up and executing audits.

Entrance Criteria: An IT degree with at least two years of IT work experience. Applications will be reviewed on a case-by-case basis. Evaluation will include level of IT work experience. Familiarity with Microsoft Office is required.

Health IT Implementation Manager

This program is designed for IT project managers or administrators, or health care project managers with IT experience in a hospital, ambulatory care center, or private practice office/group. The program will provide the practical knowledge and skills necessary to manage mobile adoption teams for the period of time before and during implementation of EHR systems in clinical and public health settings. The Implementation Manager serves as the liason between personnel in a health care facility, and office or support personnel, as well as managing vendor relations. The program is designed to enhance leadership skills as well as skills in project and change management.

Successful completers will have the skills needed to provide leadership ensuring that implementation teams function cohesively, apply project management and change management principles to create implementation project plans that will achieve project goals,coordinate implementation efforts, manage multiple on-site support teams,and coordinate implementation related efforts across implementation sites, and with HIE partners, solving any issues that arise. Completers of this training will be able to apply to these activities an understanding of health IT, meaningful use, and the challenges health care providers will encounter in achieving meaningful use.

Entrance Criteria: An IT degree with at least two years of information technology project management experience, or a degree in a health care discipline with at least two years of management experience. Applications will be reviewed on a case-by-case basis. Evaluation will include level of IT or clinical managerial experience. Familiarity with Microsoft Office is required.

Health IT Technical Support Specialist

This program will provide IT professionals with the practical knowledge necessary to give technical support on an on-going basis to clinical and public health settings. Successful completers will have the skills needed to maintain systems including upgrading software, one on one support to individual users with questions or problems, and installing patches as needed. Completers of this training will be able to document IT problems and implement solutions, support systems security and standards, create audit functions for end-users, incorporate usability principles into on-going software implementation and configurations, as well as ensure that privacy and security functions in keeping with federal standards are appropriately configured in hardware and software.

Entrance Criteria: An IT degree with at least two years of information technology work experience that at the minimum, required computer installation, maintenance, and troubleshooting experience. Applications will be reviewed on a case by case basis. Familiarity with Microsoft Office is required.

Health IT Trainer

This program will provide the skills necessary for health information technology professionals to work as trainers for a wide range of health care workers who are, or will be, using electronic health records (EHR). It is designed for health professionals and IT trainers to learn a range of health IT applications, to accurately assess the training needs of of employees, design lesson plans and learning experiences that effectively train health care workers, and maintain accurate records of training events and user participation. Successful completers of this role will be able to design and deliver training programs using adult learning principles, to employees in clinical and public health settings.

Entrance Criteria: An Associate degree and at least six months of appropriate work experience. Applicants will be considered on a case-by-case basis. Prior teaching or training experience is preferred.